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Contact us.
General phone
608-977-5000
Customer service
Email: member@wpsic.com Phone:
To reach customer service, please select the line of business indicated on your WPS ID Card. If you are not a current customer or do not have your ID Card, please use the contact information for your plan listed here.
Government Services
J5 Part A and B: 866-518-3285
J8 Part A and B: 866-234-7331
Contact your WPS Account Manager for questions for groups that have plans through our WPS Powered by Auxiant partnership. For all others, please see below.
Eligibility and billing
888-915-5618
Questions about the website or data dashboard
888-915-5477
Monday–Friday, 8 a.m.–4 p.m. (CT)
Please be at your computer when you call.
Providers
Please visit the Government Services customer service page for contact information related to Medicare provider enrollment, claims, etc. or call 866-518-3285 for assistance.
Please visit the Government Services customer service page for contact information related to TRICARE4u and TRICARE For Life claims and messaging, or call 866-773-0404 for assistance.
WPS Provider Contact Center
800-765-4977
Monday–Friday, 7:30 a.m. to 5 p.m. CT
Paper Claims and Corrected Claims
Children’s Long-Term Support (CLTS) Waiver Program
c/o WPS
P.O. Box 211597
Eagan, MN 55121
The EPIC Life Insurance Company®
P.O. Box 21341
Eagan, MN 55121
Family Care
c/o WPS
P.O. Box 211595
Eagan, MN 55121
Welcome! If you’re interested in more information about becoming a supplier for WPS, please email procurement@wpsic.com. We look forward to talking with you.