NASHVILLE, Tenn.—Dec. 12, 2018—Brian Janssen of WPS and Kevin Erickson, a consultant for WPS, presented at the America’s Health Insurance Plans (AHIP) Consumer Experience & Digital Health Forum in Nashville on Dec. 12.
Brian and Kevin joined Andy Arends of NTT DATA for a session on “Creating a Customer-Focused Organization to Achieve Better Business Results.” They shared insight on how WPS Health Insurance is partnering with NTT DATA to improve the online customer experience and engagement.
Brian is Vice President of System Solutions at WPS and Kevin is principal of Eightfold Consulting, which provides consulting services for WPS.
NTT DATA provides information technology and business solutions for health plans.